Careers

OGTN Program Manager

The OGTN Program Manager is a full-time salaried employee of Problem Gambling Network of Ohio (PGNO) reporting to the Executive Director. This position is responsible for administering the Ohio Gambling Telehealth Network (OGTN), which entails securing an efficient system of client services relating to gambling problems. While the primary functions of this role are oversight and operations, the OGTN Program Manager may provide direct clinical services as well.

Overall Responsibilities:

• Ensure clinical services provided through OGTN are in accordance with accreditation, certification, contract, and agency standards
• Maintain positive relationships with clinical partners
• Create a system to collect, interpret, and report client satisfaction surveys and outcome data
• Develop clinical standards for PGNO
• Directly oversees and provides support to the referral process
• Provides onboarding and training for new staff within clinical programming
• Ensure adequate staffing for program needs
• Other duties as assigned

Required Skills and Abilities:

• An active, empathetic listener
• Strong interpersonal skills to build consensus and facilitate collaboration
• The ability to build and sustain productive relationships with diverse individuals, groups, organizations, and communities.
• Excellent analytical ability; must be able to collect, analyze, interpret, report, and utilize data
• Thorough appreciation and acceptance of and commitment to diversity.
• Critical thinking to use logic and reasoning to help solve problems
• Professional demeanor and excellent communication skills: written, verbal, and presentational.
• Ability to use sound judgment
• Good management and interpersonal skills to coordinate workload and demonstrate dependability in meeting deadlines and coordinating tasks.
• Able to work a flexible schedule, as the position occasionally requires evening and weekend hours.

Qualifications:

• Master’s Degree or higher in mental health counseling, addictions counseling, social work, psychology, or related field (preferred)
• Current active license with the Ohio Counselor, Social Worker, and Marriage and Family Therapist (CSWMFT) Board, the Ohio Chemical Dependency Professionals (OCDP) Board, or the Ohio Psychology Board.
• GAMB endorsement by the OCDP Board or declared competence to treat gambling-related disorders under the CSWMFT Board or Psychology Board
• Three years of experience treating disordered gambling
• One year of telehealth experience preferred
• Ability to travel within the state and some out-of-state travel, when necessary

Benefits:

• Competitive salary
• Paid time off (beginning at 20 days/year)
• Paid holidays
• Health insurance (health, dental, vision)
• Retirement program
• Paid parental leave
• Professional development assistance

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

About PGNO:

PGNO's mission is to build a network of support for those impacted by gambling through collaboration, education and research. PGNO is Ohio's affiliate to the National Council on Problem Gambling, and does not take a position for or against legalized gambling. 

While we have a neutral stance regarding gambling, it is our responsibility to advocate for those who are negatively impacted by gambling and ensure any gambling or gambling expansion includes consumer protections to mitigate harm. 

Problem Gambling Network of Ohio is an Equal Opportunity Employer. This is a non-smoking environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee.